Privacy policy


Moon Atelier operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated and seamless shopping experience (the “Services”). Moon Atelier is powered by Shopify, which enables us to provide these Services to you.

At Moon Atelier, we value your privacy and are committed to protecting your personal information while offering a refined and secure shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Personal Information We Collect

We collect personal information that helps us provide and improve our Services. This includes:

  • Contact Details: Name, billing and shipping address, phone number, and email address

  • Payment Information: Payment method details and transaction confirmations (processed securely via third-party providers)

  • Account Information: Login credentials, preferences, and settings

  • Order Information: Items viewed, added to cart, purchased, returned, or exchanged

  • Communication Data: Information shared when you contact us

  • Device Information: IP address, browser type, and device details

  • Usage Information: How you interact with our website and Services

How We Collect Your Information

We collect information:

  • Directly from you when you make a purchase or contact us

  • Automatically through cookies and similar technologies

  • From service providers who help us operate our business

  • From trusted partners where applicable

How We Use Your Information

We use your personal information to:

  • Provide and Improve Services: Process orders, manage your account, deliver products, and personalize your experience

  • Marketing & Advertising: Send updates, promotions, and show relevant ads based on your activity

  • Security & Fraud Prevention: Protect transactions and detect suspicious activity

  • Customer Support: Respond to your inquiries and maintain communication

  • Legal Compliance: Meet legal obligations and enforce our policies

Sharing Your Information

We may share your information with:

  • Shopify and service providers (payments, shipping, analytics, support)

  • Marketing partners for advertising and promotions

  • Legal authorities when required by law

  • Business partners in case of mergers or restructuring

All third parties are required to handle your data responsibly.

Shopify

Our store is hosted on Shopify. Your data may be processed by Shopify to help deliver and improve the Services. To learn more, please visit:

https://www.shopify.com/legal/privacy

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing your information.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

You can unsubscribe from marketing emails at any time.

Data Retention

We retain your information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: support@moonatelier.com
Address:
5th Main Road, Deepanjali Nagar
Bengaluru, Karnataka 560072
India